Finding a preferred or participating provider on the U.S. Mainland

If you are traveling on the U.S. Mainland and need medical services, the local Blue Cross or Blue Shield plan can provide you with information on preferred or participating providers in the area.

1. Visit BlueCard's National Doctor and Hospital Finder or call BlueCard at 1 (800) 810-BLUE (2583) to find a physician or facility. The BlueCard number is listed on your HMSA membership card for easy reference.
2. Call the participating provider to make your appointment.
3. Present your HMSA membership card to the participating provider's office. 
4. Contact your local primary care provider as soon as possible after receiving services. Your primary care provider will update your records and assist you if additional care is needed.

Be sure to request the BlueCard provider with which you will receive the most comprehensive benefits of your plan:

• PPO plan members - BlueCard preferred provider. (Does my PPO plan cover services on the U.S. Mainland?)
• HMO plan members needing urgent care - BlueCard participating provider. You must arrange your urgent care appointment with BlueCard for the service to be covered. (Does my HMO plan cover services on the U.S. Mainland?)
• PPO and HMO plan members needing emergency care - Go to the nearest emergency room. (When to use the emergency room)

Related Articles

• Emergency and Urgent Care Outside of Hawaii
• Interisland travel for approved medical treatment
• Accessing care outside the United States
• Find an HMSA participating retail pharmacy
• Guest membership on the U.S. Mainland for HMO members